Frequently asked questions

Learn how Luciq’s Agentic AI delivers mobile observability, proactive issue detection, and enterprise-grade performance.

What is Luciq?

Luciq is the first and leading Agentic Mobile Observability platform built exclusively for mobile. Powered by AI agents, Luciq autonomously detects, diagnoses, and resolves mobile app issues—transforming maintenance from a reactive chore into an automated process.

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What is Agentic Mobile Observability?

Agentic Mobile Observability is Luciq’s paradigm-shifting approach to mobile app quality. Instead of just monitoring, Luciq’s AI agents act: detecting anomalies, ranking issues by business impact, and surfacing root causes to resolve problems before users are affected. 

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Why does Luciq matter now?

Mobile complexity is exploding: fragmented devices, faster release cycles, and rising user expectations. Traditional tools only alert teams to problems. Luciq closes the loop with autonomous detection, triage, and resolution, making it essential for mobile-first enterprises.

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How is Luciq different from traditional monitoring tools?

Luciq is not just another observability tool. It’s a system of AI-powered agents that act on your behalf. Luciq detects issues, generates fixes, and creates pull requests, turning mobile maintenance into a solved problem.

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How does Luciq work?

Luciq integrates via a lightweight SDK. Once installed, it captures high-fidelity mobile signals and uses AI agents to detect issues, score impact, and surface root causes. It integrates with tools like Jira and Slack to streamline triage and resolution.

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What types of mobile issues does Luciq detect?

Luciq detects crashes, slow launches, UI hangs, network delays, rage clicks, and session-level instability. It captures both deterministic and non-deterministic issues, giving teams the full picture of app health.

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What platforms and frameworks does Luciq support?

Luciq supports iOS, Android, React Native, and Flutter. Its SDK is optimized for performance and captures signals across devices, OS versions, and environments—ideal for enterprise-grade mobile apps.

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Is Luciq secure and compliant?

Yes. Luciq is built with enterprise-grade security, including encryption, access controls, and support for regulatory standards. It’s safe for production use and compliant with app store policies.

How does Luciq reduce engineering overhead?

Luciq automates bug reproduction, triage, and resolution. By surfacing exact sessions and root causes, it eliminates manual guesswork and frees up engineering time for roadmap-critical work. Learn more here!

What business outcomes does Luciq support?

Luciq helps reduce churn, protect app store ratings, and accelerate release cycles. For CTOs and CEOs, this means stronger retention, lower support costs, and faster time-to-value.
Learn how global enterprises like Verizon, Figma, and others are using Luciq to transform mobile performance and user experience.

How does Luciq support scale across teams and apps?

Luciq supports multi-app environments, role-based access, and centralized dashboards. Whether managing one flagship app or a portfolio, Luciq provides unified visibility and control.

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Which tools does Luciq integrate with?

Luciq integrates with Jira, GitHub, Slack, Asana, Zendesk, and more. You can forward issues, tag teammates, and manage triage directly within your existing workflows. 

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Will Luciq’s SDK affect app performance or size?

Luciq’s SDK is lightweight (under 1MB) and optimized for minimal impact. It runs efficiently in the background, ensuring seamless performance even in high-volume environments.

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What is Luciq’s pricing model?

Luciq offers a transparent, scalable plan based on Daily Active Users (DAU) and team seats. You get full access to the platform—no hidden fees, no crash limits, and no overages.

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Can Luciq help legacy enterprises modernize?

Yes. Luciq bridges the gap between legacy infrastructure and modern mobile demands. Its agentic architecture enables proactive issue resolution, helping enterprises modernize without overhauling their entire stack. 

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