How teams use Luciq to deliver flawless mobile experiences
Trusted by enterprise teams to detect, diagnose, and resolve mobile issues before users notice, cutting time-to-fix and boosting retention
Recognized for transforming mobile performance and user experience.
Momentum Leader
Highly rated by G2 users, excelling in Market Presence
Highest Performer
Luciq is rated highest for User Adoption in its category on G2
Best Support
Luciq is rated highest for User Adoption in its category on G2
Easiest To Use
Luciq is rated highest for Ease of use in its category
“The stack trace is more precise than what we were using before, and the context of the crashes is better. [Luciq] has more information, and the more information you have, the quicker you can make a fix.”
"Instabug is an easy way to obtain the necessary information to solve customer issues quickly. Without it we would struggle to get the information we need from non-technical users, and would be unable to determine the correct root cause of the issue."
“We believe in democratizing artificial intelligence. It needs to be something that everyone can use to its best capacity, and to their advantage.”
"Easy way to report an issue. Requires less than 10 seconds for customer plus for admins is easier to see all the data required to triage an issue reported."
"Instabug is quite simply the best in-app feedback and bug tracking tool available on the market. We would not be in business right now without Instabug"
"Amazing tool for App developers to enable users to logs defects"
“Using Luciq has streamlined how I manage app development. The detailed data provided is unlike any other tool on the market, crucial for fine-tuning our apps. Additionally, the direct in-app communication with users has significantly improved our support responses and strengthened our customer relationships.”
"Bug reporting and in app chats are integral to having conversations with our customers and help drive forward the quality of the app."
“Because of Luciq, we are now 99.9% crash free on Android. And on iOS we dropped by a factor of five from the first go-around.”
"Instabug does a phenomenal job at allowing product managers to sift through feedback in a phenomenally targeted way."
"Since adopting Instabug, we've increased our app rating to 4.5 stars and headed off potential catastrophes"
“We always felt that there was not enough information available, and engineering needed more information to debug the issue. We realized that Luciq could capture the data we needed to move forward.”
“Luciq makes it easier for the tech teams to find the source of the problem thanks to the many details included in the reported tickets. By grouping tickets together, you can discover trends.”
"We were able to tighten the feedback loop with our testers by implementing in-app chat during our beta phase. This allowed us to address critical defects within hours instead of days - or weeks. "
"Tops the rest, by quite a bit. Other crash capturing SDKs are great, but Instabug combines this with an excellent interface for your app users to provide feedback, screenshots, videos etc. It's ideal."
“There wasn’t another mobile-focused product out there that checked every single wishlist item like Luciq did.”
"The big issue was getting feedback at all. Because Instabug is so easy, though, customers started to enjoy giving feedback on our language app more frequently whcih led to important changes that increased app use."
"The most important thing in Instabug is that I can see all the previous logs like Network request, UI Request and second thing is we can connect Instabug with Jira so we can easily manage the support tickets without any additional human resources."
Customers
Real teams. Real outcomes.
Happier users.
Luciq gives us a finger on the pulse of our users and their experience, helping us catch and fix major issues in production before their impact grows.
Because of Luciq, we are now 99.9% crash-free on Android. And on iOS we dropped by a factor of five. And this was the first go around. The application became very stable and quite robust because it has Luciq to track and measure and manage crash data.
Mohammad Hariri
Distinguished Member of Technical Services
Before Luciq, we didn’t have a workflow. With a single centralized location for app data, developers could now quickly assess which situations needed their attention most urgently and strategize best solutions faster.
Maxime Harter
Engineering Manager
We have integrations with Luciq to manage our releases and automatically label them. Then we're able to go in very quickly and look at all the issues that were reported on that release version.
DJ Tarazona
Director of Engineering