Resolution

Luciq empowers developers to move beyond reactive fixes by instantly providing Root Cause Analysis to pinpoint core problems, automating the entire fix cycle into a ready-to-merge Pull Request, which dramatically accelerates Time to Resolution to strengthen app stability, protect the bottom line, and maximize Maximized Uptime.

Yes, Luciq is built for enterprise-grade security and compliance. All data is encrypted in transit and at rest, and Luciq undergoes regular third-party audits to ensure compliance and data security.

Luciq handles sensitive code, crash reports, and related information in a secure environment, ensuring your data remains fully protected through the use of industry-standard encryption and strict security measures built on a foundation of data privacy. In terms of the application source code processed by the Resolve agent, it doesn’t get stored in our backend systems. Luciq only indexes the code and stores it in the form of embeddings without any reference to the actual code.

The Resolve agent generates fixes using an Agentic Multimodel Architecture where specialized AI models handle distinct tasks like crash data analysis, code analysis, and code generation. This architecture utilizes advanced RAG (Retrieval-Augmented Generation) techniques to ensure the fix is accurate and contextually relevant to your app's code. Critically, it employs a "Man-in-the-Loop" approach; while the fix is automated, a developer remains in control to review, approve, or modify the suggested solution, blending automation with human expertise to maximize both speed and accuracy.

Luciq never uses customer data to train any AI models. Customers' data remains within their environment and is only used to power features they enable.

Yes, Luciq leverages multiple AI models from notable third-party vendors (e.g., OpenAI, Anthropic) under restrictive business licenses. These agreements include explicit, contractual clauses that prevent the vendor from using, training, or fine-tuning their models on any customer data processed by the Luciq Agent.