Frequently asked questions

Luciq (formerly Instabug) is the agentic mobile observability platform. One lightweight SDK captures every mobile session at the device edge, structures it into agent-ready context, and ranks what to fix or build next, for your team and for the AI agents you already use.

Yes. Instabug became Luciq in 2025, as the platform grew from bug and crash reporting into agentic mobile observability. Same company, same team, now built for mobile teams working with AI agents.

Observability that doesn't stop at an alert. Luciq captures every mobile signal, then groups and ranks issues by impact, surfaces root cause and repro steps, and can open the fix as a pull request, with guardrails you control.

Coding agents made building faster, but they only know what's in your repo, not what's happening in your app. Luciq gives your team and your agents live mobile context, so the bottleneck shifts from finding problems to shipping outcomes.

Traditional tools sample sessions and stop at an alert. Luciq captures 100% of sessions with no sampling, including signals only in-app code can see, like frozen frames, dead taps and silent checkout drops. It turns them into context your team and agents can act on.

Three layers run on one SDK. Signals captures every session across issues, business and engagement, and sentiment. Companion turns each session into a clear story, with root cause and repro steps. Autopilot opens the pull request and halts risky releases automatically.

Issues: crashes, ANRs, OOMs, app hangs, slow launches, network errors and AI-detected visual issues.

Engagement: funnel drop-offs, rage taps, dead taps and force restarts.

Sentiment: app store reviews, in-app surveys and bug reports.

Every signal is tied to the session behind it.

Yes. Luciq delivers deterministic, token-efficient context over MCP, CLI and API, so Claude, Cursor or your own agent can work the issue on your keys. Or run Luciq's own agents instead.

Companion groups duplicate reports, attaches root cause and repro steps, and ranks the queue by the outcome you choose. Autopilot prepares the fix and opens the pull request, so engineers review work instead of hunting for it.

Luciq ties every issue and drop-off to revenue, conversion and retention, so teams fix what moves the numbers. Dabble cut its mean time to resolution by 60% and protected peak-event revenue.

Luciq supports iOS, Android, React Native and Flutter, from one lightweight SDK that captures signals across devices, OS versions and environments.

Luciq's SDK is lightweight (under 1MB) and optimized for minimal impact. It runs efficiently in the background, even in high-volume apps.

Yes. Luciq is SOC 2 Type II and ISO 27001:2022 certified, GDPR compliant with a DPA, and third-party penetration tested.

Built-in controls include SSO/SAML, audit logs, role-based access, per-customer encryption and on-device PII masking. Every agent action is logged, scoped by role, and reversible.

Luciq integrates with Jira, GitHub, Slack, Asana, Zendesk and more, so issues flow into the workflows you already use. Agents get access over MCP, CLI and API.

One transparent plan priced on daily active users (DAU) and team seats, with full platform access. No hidden fees, no crash limits, and no overages.