Resolve issues seamlessly with Luciq + ServiceNow
Automatically convert user‑reported bugs into ServiceNow tickets with Luciq’s integration. Every issue arrives with full context - device details, logs, and repro steps - so your team can act faster and keep operations smooth.
Trusted by the world's most beloved brands.
Receive feedback from users directly to your ServiceNow ticketing systems
Forward bug reports and feedback straight from Luciq into ServiceNow. Each ticket includes complete context, enabling your team to streamline issue tracking and resolution without switching tools.
Empower mobile users to report bugs in-app
Enable mobile users and beta testers to report bugs and share feedback directly in‑app. Luciq captures annotated screenshots, device details, and user steps automatically, transforming feedback into actionable ServiceNow tickets.
Track and fix bugs faster with insightful reports
Enhance mobile app quality with Luciq’s detailed bug reports. Device details, screenshots, user steps, and network logs are captured automatically, helping your team understand exactly what went wrong and resolve issues faster.
Streamline your team’s resolution process
Eliminate manual ticket logging with Luciq’s ServiceNow integration. Automate forwarding or handpick which bugs to send, ensuring your team focuses on resolving issues efficiently while keeping workflows uninterrupted.
Customers
Real teams. Real outcomes.
Happier users.
Luciq gives us a finger on the pulse of our users and their experience, helping us catch and fix major issues in production before their impact grows.
Because of Luciq, we are now 99.9% crash-free on Android. And on iOS we dropped by a factor of five. And this was the first go around. The application became very stable and quite robust because it has Luciq to track and measure and manage crash data.
Mohammad Hariri
Distinguished Member of Technical Services
Before Luciq, we didn’t have a workflow. With a single centralized location for app data, developers could now quickly assess which situations needed their attention most urgently and strategize best solutions faster.
Maxime Harter
Engineering Manager
We have integrations with Luciq to manage our releases and automatically label them. Then we're able to go in very quickly and look at all the issues that were reported on that release version.
DJ Tarazona
Director of Engineering