Pricing that scales with you

Get full platform access with one transparent plan, priced on DAU and Seats. No hidden fees. No surprise overages.

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See how it works
Trusted by the world's most beloved brands.

How your plan works

Most mobile observability tools leave you guessing with charges for sessions, crash limits, or usage spikes. Luciq keeps it simple with one transparent plan that scales only as your app succeeds.
Daily Active Users
We charge only for users. Not logs, sessions, or traces. So you're free to collect all the data you need.
Observability Platform
All-in-one, built for mobile products covering the full lifecycle, from testing to production monitoring.
Member Seats
Flexible seats as your team grows. Add seats anytime. 
Only pay for who needs access.

Built for the World’s Most Demanding Mobile Teams

Luciq provides the security, compliance, and global infrastructure required to scale with confidence. Every Enterprise plan includes our core "Foundation" support, with the option to upgrade to "Premier" for teams requiring an accelerated engineering partnership.

Security & Governance

  • SSO, SAML, & SCIM for automated provisioning
  • SOC 2 Type II Certified and regularly audited
  • Role-Based Access Control and full audit logs
  • Global Data Hosting with optional regional pinning

Scalability & Support

  • Around-the-clock support with rapid response
  • Unlimited apps and cross-platform integrations
  • Advanced Alerting and agentic automation
  • Custom Retention and data-retention controls

Premier Support:For mission-critical scale.

Our Enterprise-ready support provides a robust foundation for every team. For organizations managing high-velocity release cycles or global footprints, Luciq’s Premier tier offers an extra layer of velocity—including 24/7 coverage and dedicated Slack channels—to ensure your team has a direct line to our experts during your most critical windows.
Enterprise
Enterprise Premier
Engineering Access
General Technical Support
Dedicated L2 Engineer
Communication
Chat, Email
Chat, Email, Dedicated Slack
Availability
2:00-21:00EST
24/7
SLA Commitment
Standard
Custom
Response Path
Standard Queue
Immediate Triage
Pricing
Standard Support
Premier Support
Customers

Real teams. Real outcomes.
Happier users.

More Case Studies
Luciq gives us a finger on the pulse of our users and their experience, helping us catch and fix major issues in production before their impact grows.
Vivek Karuturi
Native Apps Engineering Lead
“Luciq gives us a real-time safety net; we’re detecting and patching issues in under 30 minutes, often before our users or even our backend systems realize something is wrong."
Tommy McIntosh
Staff Platform Engineer
Before Luciq, we didn’t have a workflow. With a single centralized location for app data, developers could now quickly assess which situations needed their attention most urgently and strategize best solutions faster.
Maxime Harter
Engineering Manager
We have integrations with Luciq to manage our releases and automatically label them. Then we're able to go in very quickly and look at all the issues that were reported on that release version.
DJ Tarazona
Director of Engineering

FAQs

How does Luciq calculate DAU?

Luciq takes the higher value between third-party app store data and first-party SDK telemetry. We review your rolling 6-month average usage twice a year.

What happens if I exceed my usage limits?

Luciq looks at your average usage over time, not just daily spikes. We price by DAU tiers to provide more price consistency. If your average DAU consistently exceeds your current tier we’ll reach out to discuss moving to the next tier.

What hosting options are available?

We have a global footprint. We have options to pin your data in geographies across the globe.

What support is included in the plan?

All Enterprise plans include standard technical support with pre-defined SLAs. Advanced support options include named contacts, enhanced SLAs and 24/7 coverage.

Can I try Luciq without purchasing?

Yes. You can request a demo, and our team will get in touch to walk you through the product, and if needed enable a limited technical POC environment.