Centralize project management with Luciq + Basecamp
Stay on top of app stability and performance with Luciq’s Basecamp integration. Convert crashes and feedback into Basecamp tasks enriched with contextual details, keeping your projects organized and your team aligned.
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Report and receive issues in Basecamp
Luciq enables users to report bugs and feedback directly from your app. Each issue is logged into Basecamp automatically, ensuring your team stays informed without relying on email or manual updates.
Empower mobile users to report bugs in‑app
Users and beta testers can report issues straight from their devices. Luciq captures annotated screenshots, device details, network logs, and user steps in the background, making every Basecamp task actionable.
Reproduce and fix issues faster
Luciq provides complete context with every report - device details, logs, and repro steps - so developers can quickly understand what went wrong and resolve issues without chasing missing information.
Customize your Basecamp rules
Automate or selectively forward issues into Basecamp. Choose which projects receive which tasks, streamlining your workflow and ensuring the right teams act on the right issues.
Customers
Real teams. Real outcomes.
Happier users.
Luciq gives us a finger on the pulse of our users and their experience, helping us catch and fix major issues in production before their impact grows.
“Luciq gives us a real-time safety net; we’re detecting and patching issues in under 30 minutes, often before our users or even our backend systems realize something is wrong."
Tommy McIntosh
Staff Platform Engineer
Before Luciq, we didn’t have a workflow. With a single centralized location for app data, developers could now quickly assess which situations needed their attention most urgently and strategize best solutions faster.
Maxime Harter
Engineering Manager
We have integrations with Luciq to manage our releases and automatically label them. Then we're able to go in very quickly and look at all the issues that were reported on that release version.
DJ Tarazona
Director of Engineering